PetSmart Reviews

Based on 2 customer reviews from our shopper community, PetSmart's overall rating is 4.50 out of 5 stars and 100% of reviewers recommend this brand, which indicates that most consumers are generally satisfied with their purchases.

4.5

2 Reviews

Overall Rating

5 Stars

1

4 Stars

1

3 Stars

0

2 Stars

0

1 Star

0

Good Value

0.0

Price & Quality

0.0

Shipping & Delivery

0.0

Customer Service

0.0

Return Policy

0.0

All Reviews (2)
user icon
browngoose116
November 25, 2020
"First impressions of petsmart grooming department"
Our puppies King and Sadie were in need of nail trimming and they did so awesome Lena and Zach were outstanding and professional they were anxious at first but they were soothed and treated well thanks so much we will be back
user icon
GabrielSnyder
September 11, 2020
"Pretty Good Service"
I have not had too many issues with PetSmart.com or in person at the store. I did order $56 worth of retriever rawhide chews and 1/2 of them were rotten so I had to throw them out. Other than that they are fine. They have curbside pickup for products you order on line which is nice. Just call from your phone and they bring it out. Everyone I have had contact with in store has been very friendly and super helpful. They are even nice to my obnoxious as heck dog. (Training is next). The only other complaint I had was I did try to cancel an order one time within 4 minutes of placing it and the recording on the number you call said to email them, I emailed them and they didn't cancel the order. 3 days later they said they couldn't do that. That was a little irritating but still it is a 4 star place. Lily (the obnoxious dog) gets groomed there and I have been very happy with that too. Last con, the dog food prices aren't special. Better prices on Chewy.com and they ship to your door. But all in all I would recommend PetSmart to anyone looking for pet supplies.
Questions & Answers
icon

How long does shipping take to australia

icon

The food for pets is safe? and fair price?

avatar
blackpeacock900
April 29, 2020

“I think their food is not priced fairly. Especially dog treats and cat food.”

icon

I need a phone to call executive office to register a complaint.

icon

The food for pets is safe? and fair price ??

icon

Do you put tiny dogs with big dogs to play?

What do you want to know about this brand?
review icon

Customer Reviews

qa icon

Questions & Answers

a icon

Ask a Question

cookies tips
Welcome to WorthEPenny.com! We use cookies to better understand your preferences, optimize our website and services, enhance user experiences, personalize content and ads, and provide social media and other third-party features. If you want to learn more about cookies and why we use them, visit our Cookie Policy page.